Alcohol Display Animals/Pets
Balconies, Stairways & Hallways
BBQ & Fires
Cancellation of Housing
Combustible Material Storage
Move-In/Move-Out (Room/Apartment Condition)
Postings & Fliers
Quarter Break Accommodations
Quiet Hours-Courtesy Hours
Quiet Hours-Finals (24hr Quiet Hours)
Failure to evacuate an apartment or residence hall building when a smoke/fire alarm is sounding is a violation of policy. You must evacuate any university building or residential area when a alarm is sounding. Be aware that many fire alarms can be turned off only by the fire department and you must vacate the building until fire personnel give the all clear, even if you believe it is a false alarm. Do not hang anything or tamper with the sprinkler heads and pipes in your ceilings or hallways
The University and Porter College expect students to abide by all federal, state and local laws regarding the use of alcohol and other drugs. It is a violation of state and federal law and policy for minors (under 21) to purchase, possess or be under the influence of alcohol. It is also a violation of the law and University policy for anyone of legal drinking age (21 or older) to supply, sell or furnish alcohol to anyone under the age of 21.
University policy states that alcohol consumption is not allowed in public or semipublic areas within the university. This includes the Quad, the Dining Hall, lounges, balconies, stairwells, hallways, restrooms, parking lots and any outdoor areas. In addition, possession or transportation of open containers is prohibited, regardless of age or College affiliation.
Alcohol may not be served at any College/University event.No University funds may be used to purchase alcohol. No written notices (posters, ads, etc.) may be posted or circulated which advertise the availability of alcohol at an event.
Kegs, beer bongs, or other common source supplies of alcohol are not allowed on campus. The possession of a keg or large amounts of alcohol may result in cancellation of your housing contract and other significant disciplinary action.
Alcohol is not allowed in rooms in which anyone is under the age of 21. In the apartments, alcohol is not allowed in the kitchen, bedrooms or other common spaces of apartments in which anyone is under the age of 21. This means that even if you are 21, you will not be allowed to consume, store, possess alcoholic beverages in common spaces if anyone present is under the age of 21. Residents under the age of 21 who are found to be in the presence of alcohol may be held accountable for violating the alcohol policy.
Residents who are 21 years or older may consume alcohol in the privacy of their room or apartment bedroom. Residents of legal drinking age who choose to drink must do so with the door to their room closed. At no time should alcohol or the consumption of alcohol be visible from public areas or in the presence of anyone under the age of 21.
Any one found in violation of the College's policy regarding alcohol will be asked to pour out the alcohol in the presence of a staff member. Students who are under the influence of alcohol and causing a community disturbance or violating any policy may face disciplinary action regardless of where the alcohol was consumed (i.e. on-campus versus off-campus. Continued violation of the alcohol policy may result in cancellation of housing contract.
Emptied containers of alcohol and other paraphernalia are considered evidence of policy violations. Residents under the legal drinking age (21) may not have these materials in their rooms or apartments. These materials include alcohol bottles and cans.
With the exception of animals that live exclusively underwater, pets are not permitted in the residence halls. Aquariums may not exceed ten gallons. Service animals are permitted but must first be registered with the Disability Resource Center.
These areas are considered part of your apartment or residence room space and you are responsible for keeping them clean, uncluttered and in compliance with the fire and safety regulations on campus. Storage of trash, recycling, bicycles or other items in these areas is strictly prohibited by the fire code. The walkways and stairs are thruways for the residents of the apartments and residence halls and it is imperative that they be kept clean and free of obstructions.
It is a violation of Porter policy to purposely drop or throw any item from a balcony. This includes water balloons, any liquid, cigarettes or any item that could cause harm or injury. It is also important that you do not hang or store anything on your balcony ledge that could fall in an earthquake, wind or if bumped.
Additionally it is a violation of Porter policy to smoke on balconies, stairs and hallways.
Any student who, by virtue of their behavior to themselves or others, shows an inability to be a member of the Porter Community will be asked to leave or be restricted from the college residential units. They may also be asked to commit to a behavioral contract, which may involve the intervention of other resources as prescribed through the disciplinary process.
Fires are prohibited at Porter College and all over UCSC. BBQ's may be used if they are at least 20 feet from any building and are on a paved surface and if the ashes are disposed of (after they are cold) in approved fireproof containers. BBQ's may not be used on any balcony, patio or walkway of a building. Lighter fluid or any other flammable liquids may not be stored in the residences.
Bikes must not block walkways, hallways, stairways or entryways. This is a safety issue as well as a University fire code regulation. Bicycles may be ridden only on bike paths, fire roads and areas designated as for bicycles. They cannot be ridden on many of the dirt paths throughout campus or in Nature Reserve areas. Store your bicycle by locking it to any of the bicycle racks throughout Porter. Bicycles locked to other objects will be removed.
The housing contract is a legally binding agreement for the entire academic year. Request for termination (cancellation) of the contract can only be granted for the following conditions: if the student graduates; if the student withdraws; if the student is registered in a field study program outside of Santa Cruz County; or if the student receives special College permission. Please see your housing contract for detailed information on cancellation filing periods. Failure to file during the Cancellation Period will result in a $100 late fee.
Because they are fire hazards, candles, lanterns, and open flame devices are strictly prohibited in all residential areas. Flashlights and extra batteries are encouraged for power outages.
Under the fire code, no combustible or flammable material may be stored in or anywhere near the residential facilities. See the section for fire safety policies and definitions.
Residents have the responsibility to report any policy violations. Concealment of such violations may result in judicial action.
Any person causing damage to University property will be billed commensurate with the destruction. The charges for student damage will be based on the cost of the material and labor needed to repair the damage. Serious or repeated violations may lead to cancellation of the housing contract and/or other disciplinary action. In addition to being charged for damages, students will be asked to cease the action or use of the item(s) that may be causing the damage(s).
The student is individually liable for loss or damage to his/her assigned residence and its furnishings. Residents will be held jointly and individually liable for damage to the entire residence hall room or apartment to which they are assigned, not just her/his individual living space, in accordance with College policy unless proof of individual responsibility is made.
Similarly, any costs associated with damage that occurs in common areas such as the hallways, bathrooms or lounges may be charged to the entire community unless proof of individual responsibility is made.
Firearms, paintball or pellet guns, squirt guns that look like real guns, slingshots, martial arts weapons, swords, folding knives or knives over 2 inches (including scuba knives and folding knives over 2 1/2 inches) and other dangerous items, even for display or artistic purposes, are prohibited by University regulations. If you have them, you must remove them from campus. If you are not able to remove them immediately, talk with the Porter Housing Office about where you must take them in the interim. If you believe that you need an item for a class or club, talk with the Housing Office. We will recommend some alternative places to keep your weapons between classes or club meetings. They are not allowed in your residence.
There is a bulletin board next to each residential room door, designated for resident use. You may post decorations, notes, etc. on this bulletin board. Nothing may be affixed to the doors themselves due to the damage caused by doing so. Damage to the door finish could result in a billing at the end of the year. (The cost of refinishing a door is at least $250.00) Decoration outside of your room on any area other than the bulletin board is not permitted for fire safety reasons.
For fire safety reasons, decorating and posting is not permitted on sheet rock/drywall in public areas. In addition, please do not hang anything from the pipes or the ceiling in the hallways. Hall decorations may not cover emergency lights.
Room decorations must be in accordance with Fire Safety Policies as outlined in this booklet. Tapestries hanging from the ceilings are forbidden by fire code. Wall decorations may not exceed 75% of the wall space.
Any posting in common areas, including hallways, bathrooms and open lounges, will be subject to Porter College community standards. All postings must be in compliance with the Title IX policy of the campus and all other policies regarding freedom of expression, and the rights and responsibilities that go with it.
You must adhere to all federal, state and local laws as they pertain to legal substances. Because UCSC receives federal aid, the University and Porter College adhere to all federal, state, and local laws. The University, as well as federal and state laws, prohibits the possession, use, sale or transportation of any drug. Violation of these laws and policies will result in judicial action at the college level, and may also result in police and local, state and/or federal intervention. Any person found to be under the influence of any drug is in violation of College policy. Unlawful manufacture, distribution, dispensing, possession, use, or sale of, or the attempted manufacture, distribution, dispensing or sale of controlled substances, identified in federal and state law or regulations, is strictly against University policy. Additionally, the University does not recognize the privileges associated with a medical marijuana card.
Continued violation of the University's drug policy may result in cancellation of housing contract and/or significant disciplinary action.
Delivering, furnishing, transferring, manufacturing, and possessing drug paraphernalia is strictly prohibited anywhere on the grounds of College. Drug paraphernalia is defined here as all equipment, material, and products intended for use or designed for use in growing, processing, harvesting, storing, concealing, injecting, ingesting, inhaling, or otherwise introducing a controlled substance into the human body. For further information on this policy please refer to a residential staff person.
Examples of paraphernalia include, but are not limited to, pipes, water pipes, bongs, and hookahs.
Advertised events/social gatherings in the private areas of resident rooms and apartments must be organized and managed in a manner that does not violate any College or University policy.
If you wish to sponsor an advertised event in one of the residence hall lounges or the I Lounge, contact the Porter Housing Office (D106) regarding your responsibilities and any other applicable and required procedures. If you are interested in hosting an event in the Quad, Dining Hall, Fireside or C002 please contact the Activities Office (D143). Alcoholic beverages are not permitted at any student sponsored activities or events. All UCSC and Porter College policies and regulations apply for events hosted in a residence hall lounge or other common areas.
All other facilities and space at Porter College should not be used outside of their intended purpose. For questions regarding use of such space or facilities outside of their intended purpose, contact the Porter Housing Office.
The following is an excerpt from a memo to the campus community from John Simpson, Campus Provost and Executive Vice Chancellor regarding file sharing and copyright infringement.
We want to alert the campus community students, faculty and staff to the personal risks involved with illegal file sharing. It is important that you understand these risks not only because of the possibility of disciplinary action, but also to protect against criminal prosecution and the initiation of civil litigation by copyright holders. We would like you to be very aware that initiation of legal action by copyright holders is becoming more of a reality every day.
Though trading of copyrighted music, movies, games and software over the Internet has become commonplace using file-sharing programs such as KaZaa or Morpheus, it is often not legal to do so. Most material is copyrighted, and obtaining or offering such material in violation of the U.S. copyright law may be punishable with civil and criminal penalties including prison time and money damages. When copyright holders resort to legal actions, there is little the University will be able to do to protect copyright infringers.
Some believe that "recreational file sharing" is unlikely to be noticed. This is not the case. The reality is that copyright holders are significantly intensifying enforcement using automated scanning software to identify infringements, no matter how small. The Recording Industry Association of America on April 4, 2003 filed suit against four students at three universities for copyright infringement. Settlements ranged from $12,000 to $17,000.
As the Internet Service Provider to the campus community, every month UCSC receives dozens of infringement claims about file sharing. In compliance with the 1998 Digital Millennium Copyright Act and University of California Guidelines for Compliance with Online Service Provider Provisions of the Digital Millennium Copyright Act (http://www.ucop.edu/irc/policy/dmcaguide.html), UCSC expeditiously takes action when notified of infringing sites located on the campus network. All of these incidents are referred to the appropriate campus officials and appropriate disciplinary actions are levied against those who are downloading or offering copyrighted materials without appropriate permission.
Of course, there are legitimate applications of file sharing software and networks, and research on such peer-to-peer applications is expanding rapidly in the academic community. We will ensure that such inquiry remains unimpeded and balance all needs fundamental to our institution.
If you have any questions about these issues, please contact Janine Roeth, Information Technology Services or 831-459-5401.
Students and their guests are required to abide by all policies and regulations set forth in other publications of the university as well as all Federal, State and local statutes.
Tampering with any fire equipment, smoke detectors, (including those in student rooms) fire alarm stations, sprinkler heads, and fire extinguishers are violations of the University fire code. Disabling smoke detectors in your room/apartment will affect detectors in other rooms and puts others at risk of danger. Covering a smoke detector or any other fire equipment (with knit caps, socks, bags, etc.) is considered tampering and is not permitted. Violators will face judicial action.
Furniture may not be removed from any residence room/apartment or common area. Lounge space in Porter is very limited and it is important that lounge furniture remain in these spaces for use by all community members. Students found in possession of College/University furniture, other than what was assigned to their room/apartment, may be charged for its removal or replacement and may face judicial action. Additionally, you may be charged for furniture missing from your residence hall room/apartment upon move-out.
Please empty them often and take all times to the appropriate trash chute/dumpster or collection area. All cardboard should be broken down and placed in cardboard dumpsters and no trash should be placed in any recycling containers. In the apartments, trash and recycling containers may not be left outside the apartment as these items will attract animals and are considered to be a health and safety hazard.
As a student of UC Santa Cruz, you are expected to act maturely and with common sense. "Water fights," with balloons, guns, pails, or any other object containing water (or any other liquid), are prohibited in all areas of Porter College. Frisbees, footballs, or any other flying projectile must not be thrown in hallways or stairways. It is a security risk to hold entry doors open for non-residents who are not your guests. Allowing entry in this way is not permitted. Violators may be referred for disciplinary action.
Porter residents are responsible for the behavior of their guests at all times. If the guest breaks policies or laws, the host student will be held responsible by the college. Guests who violate College or University policy, create a disturbance or property damage, or who inconvenience residents or staff may be asked to leave. A guest is any person visiting your room/apartment regardless if they are a UCSC student or not. It is the host's responsibility to inform guests that they, the guests, are obligated to abide by all University policies and federal, state and local laws while visiting. Guests are expected to be accompanied by their host at all times, or the guest may be required to leave campus immediately. Guests must present ID on request of university staff.
Per your housing contract, overnight guests are limited to a maximum of three (3) consecutive days and a cumulative total of fifteen (15) days during an academic year. Host may face judicial action, fines or loss of housing if they have guests for longer than stipulated in the contract.
We expect that you have permission from your roommate(s) prior to inviting a guest to spend the night in a shared room. Lounges are not available for guest accommodations.
Due to the high risk of fire danger, all halogen lamps are restricted from residential facilities.
Physical and verbal harassment will not be tolerated by students, staff, or faculty. It is the policy and mission of UCSC Porter College that the learning environment shall be free from acts of harassment of any kind. Acts or behaviors that are hostile or intimidating towards any person are not acceptable in this community and are against University policy and the law. Behavior or acts committed while under the influence of a substance are not considered any less serious. You are responsible for your actions at all times. If any form of harassment occurs, you should notify a staff member immediately. For further information on sexual harassment please refer to the University Rule Book or contact Rita Walker, the campus Title IX Officer, at 459-2462. In addition, you may find a Hate- or Bias-motivated Incident Report form in your Schedule of Classes.
Students, staff, and guests are required to carry identification with them at all times. When asked by a College official (any staff or faculty member), proof of identification must be shown. Failure to do so is considered non-compliance with the request of a College official and disciplinary action may be taken.
There are several kinds of inspections that are done during the academic year. All apartments have quarterly cleaning, maintenance and fire inspections. All residence hall rooms have maintenance and fire inspections done at least once during the academic year. Safety inspections of residence hall and apartment rooms may be conducted by members of the College staff, maintenance or UCSC Fire Department. Advance notification will be posted in residence hall and apartment common areas (see your housing contract).
If, as a result of the inspection, you are found to be in violation of any safety policy, you will be given written notification of the violation and the date of a subsequent inspection. You will be expected to rectify the violation in question immediately. Failure to rectify a violation of health and safety policies will result in a referral to an adjudicating officer and possibly to the appropriate campus safety
Burning incense, sage, sweet grass or any other items is not permitted in any residence. A $25.00/incident cleaning fee may be assessed to the residents assigned to the living space if this policy is violated.
Residents are issued key(s) at move-in and are expected to return them at move-out. Keys and access cards are for the sole use of the person to whom they are issued.
Loss or failure to return key(s) will result in a charge ($100 per residence hall room or apartment front door key and $10 per apartment bedroom key). If you lose your key, come to the Housing Office for a replacement. You will be billed for the cost of new keys and the installation of a new lock core. If a student waits until checkout to report lost keys, the cost of core replacement may increase. For students living in the residence halls, your student ID card serves as your exterior door access. If you lose your ID card, you are expected to report this immediately to the Housing Office so we can deactivate that part of your student ID . ID Card Services will issue a replacement card at a cost of $20.
If you are locked out you can get a temporary key from the Housing Office during regular business hours or can call the Duty RA/CSO after hours for assistance. If you leave something in another resident's room we will not unlock the door for you. Additionally, we will not unlock the door for guests who are locked out of their host's room.
Your housing contract does not allow you to sublease your housing at any time. You have signed a one-year housing lease and there are very specific instances in which you or the College may cancel your lease without financial penalty. Read your Terms and Conditions booklet or check with the Porter Housing Office if you have any questions. Additionally, residents are not permitted to exchange room assignments with other residents without the expressed written approval of the Housing Office (see Room Switches, Roommates, Reassignments).
It is a community goal to make Porter College and UCSC a litter-free environment. Anyone found disposing any objects or substances out of his or her room, (into trees, bushes, groundcover, paths, etc.) may be subject to disciplinary action. Cigarette butts must not be thrown on the ground: use outdoor ashtrays provided. Recycle bins and trash containers are located on the perimeters of all buildings at Porter College.
Any type of tampering with door locks or closing mechanisms is strictly prohibited. A violation of this policy may lead to disciplinary action and/or a fine. In order to ensure your personal and property safety, please do not place anything over the door latch. Doing so seriously compromises your security.
Porter College staff is available to assist residents who are locked out of their rooms/apartments around the clock. Charts detailing which staff member can assist you with a lock-out at any given time are located throughout the college and next to all campus phones at Porter. It is the responsibility of each resident to carry his/her keys at all times. A spare room key is available for check out as a temporary measure only. Keys may be checked out for a maximum of 24 hours. If the key is not returned within 24 hours, the resident may be charged for a lock change (see KEYS for charge amounts). Each student is allowed three (3) assisted lockouts per year after which s/he will be assessed a $15 charge per lockout.
By fire code, students are not allowed to build any kind of loft in their residences or rooms. You may check with the Housing Office for any approved methods of raising your beds to make more space.
Upon moving into a new room/apartment, each resident is responsible for stating, in writing (via a Room Condition Report) any room/apartment damages that existed before the resident moved in. The necessary forms will be provided to you when you move in. The resident is responsible for turning in the Room Condition Report (RCR) as soon as s/he moves in and obtaining the appropriate forms for any moves after the beginning of fall quarter.
It is very important to check the room/apartment closely for any pre-existing damage. All residents are held jointly responsible for the common areas of the room/apartment, and therefore, all roommates should look at these areas. It is equally important that the entire room/apartment inventory is consistent and inclusive for all the residents in the room/apartment. Any new residents who move into a room/apartment after the beginning of Fall Quarter must also fill out a Room Condition Report. Failure to turn in the Room Condition Report soon after you move in could result in later charges for any damage in the room/apartment. Residents are required to submit their Room Condition Report to their RA or the Porter Housing Office within one week of their arrival. If there is any damage to your room or furnishings, which requires repair, please submit a maintenance work order at http://fixit.ucsc.edu.
Room Condition Reports must also be completed whenever a student moves out of a room/apartment. Once you have all of your personal belongings out of your room/apartment and you have thoroughly cleaned your areas, an RA will inspect the room/apartment for cleanliness and damages. Any damage or cleaning issues found at the time of departure and not noted on the Room/Apartment Condition Report will be billed directly to the student(s) in question. A detailed checkout procedure will be distributed to residents at the end of the school year or given directly to those leaving prior to the end of the school year. Failure to follow all checkout procedures may result in various charges.
Musical instruments are allowed in the residential facilities, but their use must conform to established Courtesy/Quiet Hours policies. Use of drums and loud percussion instruments is limited to C-bldg, or other practice venues on campus. Musical instruments may be played in C-building with the scheduled permission of the Porter Activities Office. To schedule use of C002 or the dining hall, please contact the Porter Activities Office (D-143).
In order to preserve the academic and community standards of Porter College it is required that noise levels be held at reasonable levels at all times. During "Quiet Hours" noise should not be heard beyond the established criteria (Quiet Hours).. Please remember the general philosophy that the right to quiet supersedes the right to make noise.
Delivering, furnishing, transferring, manufacturing, and possessing drug paraphernalia is strictly prohibited anywhere on campus. Drug paraphernalia is defined here as all equipment, material, and products intended for use or designed for use in growing, processing, harvesting, storing, concealing, injecting, ingesting, inhaling, or otherwise introducing a controlled substance into the human body. Examples of paraphernalia include, but are not limited to, pipes, water pipes, bongs, and hookahs. For further information on this policy please refer to a residential staff person.
The policy will vary depending upon which part of the College you wish to post flyers. Please adhere to the directions that fit the area(s) you wish to post.
Posting on Bulletin Boards (non-residential areas)
Porter has three bulletin boards for community posting:
- D-Building - across from the Activities Office
- Porter Mailroom
Posting in/around the Porter/Kresge Dining Hall
- Posting in the Dining Hall -Only Porter and Kresge College events may be advertised in the Porter/Kresge Dining Hall. The Porter College Programs Coordinator gives approval, and exception, to postings made in the dining hall.
- Banners - All banners at Porter must be approved and posted by the Porter College Activities Office. Bring your banner (one only) to the Office (D143) for approval. Once approved, we will post your banner for you.
- Dining Hall Table Tents - Table tents are reserved for announcements for Porter and Kresge College activities and University Dining Services only. No other organizations may utilize this venue.
Posting in Porter Residence Halls and Apartments
Only Porter Residential Staff may post on Residence Hall and Apartment bulletin boards. Please bring 20 copies of your flyer to the Porter Housing Office for approval. Once approved, we will post the flyers for you. Priority is given to Porter College and University events over non-College/University events. We will not post fliers for off-campus related housing requests. Flyers hung outside of this process will be removed.
Please note: Any flyers that do not meet the University's posting guidelines will be removed (see Student Policies and Regulations Handbook - 40.14 e).
Please consult the Terms and Conditions 2008-2009 for break periods covered in the housing contract. Residents can make special arrangements to stay in residence during Spring Break. To do so, you must sign up in the Porter Housing Office. There may be a nominal rental charge for staying during quarter breaks.
In order to preserve the academic and community standards of Porter College, it is required that excessive noise levels be held to a minimum at all times. Those hours not specified as "Quiet Hours" are referred to as "Courtesy Hours." During "Courtesy Hours", you are asked to keep noise at a moderate level and it is your responsibility to accommodate any requests made for additional quiet. Similarly, if you find that you need additional quiet during these hours, you have the right to ask that of your fellow community members. Due to the intermingling of office space and classes among the residential buildings and our densely populated living spaces, it is very easy to disturb others with loud music or other noises.
During "Quiet Hours" it is the responsibility of each resident to make sure that his or her activities are not disturbing to any neighbors. If you're not sure if you are being too loud, stand outside of your room/apartment. In the residence halls, if you can hear music, bass, the television, instrument playing or a gathering of people through a closed door at three (3) or more doorways away, you are being too loud. Any excessive noise heard beyond three (3) doors in either direction of your room may be documented. In the apartments, if you if you can hear music, bass, the television, instrument playing or a gathering of people across the fire lane or one apartment to the left or right, you are being too loud. Any excessive noise heard across the fire lane or heard at one apartment to the left or right may be documented.
While it is your responsibility to insure that noise from your room/apartment cannot be heard from outside your door/windows, it is also your right that noise from outside your room/apartment does not disturb you. Community members engaging in outside activities must be respectful of residents in nearby buildings. Loud voices and activities from the Quad can easily rebound into student residences. Please be respectful if you are asked to reduce your noise level or leave the Quad area (especially in late evening/early morning times).
Quiet Hours are listed below. Courtesy and civility are expected twenty-four hours a day by all students and their guests.
Sunday - Thursday 10:00pm-8:00am
Friday - Saturday 12am-10am
Noise complaints may be issued by anyone, at any time, for excessive noise. Once a noise complaint is issued, students will be referred to a Coordinator for Residential Education for adjudication. Noise complaints are treated like any other violation of community standards. Multiple violations of the Noise Policy will result in escalated judicial sanctions, which could include housing contract cancellation. Please refer to the Judicial Process Overview for more information.
The end of the quarter is a particularly stressful time for students as they complete final projects and papers and prepare for final exams. Extended quiet hours are in effect during this time to insure ample time to sleep and study. The days and times affected will be posted. Failure to comply may result in judicial action and may include monetary fines of up to $60 per violation. Finals Quiet Hours begin at midnight on the night prior to final exams and continue through the last day of the quarter.
For maintenance needs within your room, apartment or building, please submit a work request ticket to: http://fixit.ucsc.edu The maintenance staff handles all repairs in residential areas except for phone and Internet problems. Room painting by residents is not permitted. If you feel that your room needs painting, please submit a work request to http://fixit.ucsc.edu and someone from maintenance will follow up with you.
If you are having a problem with your phone service, please go to this Web site for information of how to put in a work request: http://itsnew.ic.ucsc.edu/services/telephone/students/trouble_reporting.php
If you are having a problem with ResNet, please put in a request for service here: https://cuhs-web.ucsc.edu/It/ResNet/ServiceForm.cfm
In the event of fire, or threat to life or safety: CALL 911
If you have an urgent maintenance problem (something that CANNOT wait for response until the next business day, please call the numbers below):
- 8:00 a.m. -5.00 p.m. UCSC business days (M-F) 459-2746
- 7:00 p.m. - 3:00 a.m. every night (including holidays): 459-2100 (CSO Dispatch)
- All other times: 212-9603 (RA Duty Phone)
Residents and their guests are prohibited from being on the roofs of any buildings at the College. Authorized College staff must do retrieval of articles that find themselves on the roof. Residents found on the roof may be subject to judicial action.
The Housing Office is responsible for all room/apartment switches. You may not arrange to do room/apartment switches on your own. If you want to switch rooms, come to the Housing Office to complete the paperwork. If you have an empty space in your room/apartment you must keep it empty and leave space for incoming students. Designated room/apartment "swap weeks" occur the third week of Fall and Winter Quarters.
Porter College Staff members, including Resident Advisors, may enter your room without your immediate consent, and whether or not you are present, given the following conditions:
- When there is possible threat to the safety and security to the persons or property in your room.
- To abate a nuisance when an annoying noise (alarm clocks, loud music, etc.) is causing disruption and no one is present in your room to turn it off.
- For maintenance when you have submitted a work request, or for emergency repairs.
- Given a notice in accordance to the Terms and Conditions ("Housing Contract").
In order to comply with fire code expectations, there are limits to the number of residents and/or guests that can be in a room/apartment at given time. You may have two (2) times the number of residents plus one (1).
The breakdown is as follows:
- Single occupancy residence hall room – 3 people
- Double occupancy residence hall room – 5 people
- XTriple occupancy residence hall room – 7 people
- Quad occupancy residence hall room – 9 people
- Studio Apartment – 5 people
- Porter Apartment – 13 people
The use of the above items is prohibited in any area of the UCSC campus. You must carry (not ride) these items at all times if you have them on campus. UCSC police give citations for violations of this policy and you may also face college judicial action. The use of these items is also a violation of the noise policy and may be enforced as such.
Porter College does not permit smoking in any University building including residence halls, apartments, classrooms and other facilities. In addition, smoking is prohibited in exterior stairwells and all balconies, including those attached to assigned residential rooms. Smoking will only be permitted in college parking lots and specified locations at least 25 feet from a doorway, window or vent. Residents or guests who violate this policy will be subject to fines and/or judicial sanctions. Incense burning is also not allowed in any residential areas. Additionally, a $25.00/incident cleaning fee may be assessed to the residents assigned to the living space if this policy is violated. This also includes incense and marijuana related incidents as well. (see Incense)
All residents and guests of the College are expected to comply with requests made by College staff (including RAs, CREs and CSOs). This includes the following:
- Cooperating with staff in the event of a major emergency
- Providing identification when asked
- Disposing of alcohol as outlined in the Alcohol Policy